Terms of service

Welcome to Qeenora. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully.

General

By using this website, you confirm that you are at least the age of majority in your region or have permission from a guardian.

We reserve the right to update or change these terms at any time without prior notice.

Products & Services

We strive to display our products as accurately as possible. However:

  • Product colors or results may slightly vary

  • We do not guarantee exact results for all users

All products are subject to availability, and we may limit quantities or discontinue items at any time.

Pricing & Payments

  • All prices are listed in PKR (Rs.)

  • We reserve the right to change prices at any time

  • Orders must be confirmed before processing

For Cash on Delivery (COD) orders, payment is made at the time of delivery.

Order Process

  • After placing an order, our team may contact you via WhatsApp or phone for confirmation

  • Orders may be cancelled if confirmation is not completed

  • We reserve the right to refuse or cancel any order if necessary

Shipping

Shipping timelines and details are mentioned in our Shipping Policy. Delivery times may vary depending on location and courier services.

Returns & Refunds

Our Return & Refund Policy explains eligibility, process, and timelines for returns and refunds. Please review it before making a purchase.

Prohibited Use

You agree not to:

  • Use our website for any unlawful purpose

  • Attempt to harm, hack, or misuse the website

  • Provide false or misleading information

Privacy

Your personal information is handled according to our Privacy Policy.

Limitation of Liability

Qeenora is not liable for:

  • Any indirect or unexpected damages

  • Delays caused by courier services

  • Product misuse or improper handling

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or policies.

Changes to Terms

We may update these Terms of Service at any time. Continued use of the website means you accept those changes.

Contact Us

If you have any questions about these Terms, you can contact us:

Email: qeenora.pk@gmail.com
WhatsApp: +92 309 8803099
Location: Pakistan